Payment Policies
Fee structures for design service are usually arranged with the client once the scope of work has been established. Compensation is typically done in a combination of the following ways:
Privacy Policy
Lisman Studio does not share your information with any outside entity.
Refund Policy
Please refer to your client agreement regarding Lisman Studio’s return policy.
Retainer
Lisman Studio requires an initial retainer in the amount of $1,000, $2,500 or $5,000 in order for design work to begin. The range of the retainer will be determined by you and your designer after you discuss the scope of the project. Lisman Studio design staff charges hourly for time. Rates range from $150 an hour for each Senior Design Team and $200 an hour for the Principle Designer. You will receive bi-weekly statements keeping you posted on your account balance.
purchaSes
Lisman Studio will make every effort to find the best selections at the best value to our clients. Purchases are invoiced at our best price plus 25%.
INITIAL CONSULTATION
Before beginning any project, our designers meet with you to discuss your needs and ideas. During this initial consultation, you and your designer will decide the most cost effective way to work together.
FEES & PAYMENT PROVISIONS
Design fees and expenses against the retainer are billable bi-weekly, and invoices are payable within 15 days of receipt. Any balances unpaid after 30 days are subject to an interest charge of 1.5% per month. Interest will continue to be charged on unpaid balances after 30 days, even though a partial payment has been received. Lisman Studio will refer unpaid invoices to a collection agency after 90 days. All applicable collection/legal fees will be the responsibility of the client.
Invoices paid with a credit card are subject to a 3% handling fee. Returned checks are subject to a $50.00 banking fee. Interest, as stated above, will be charged until payment has been received from said returned check.
A retainer fee, which will be applied to design time invoices, shall be collected before work can begin. As this fee is depleted, the accounting department will notify client of the status and request the next retainer deposit. Any unused retainer fee at the completion of the project will be refunded to client within 15 days.
Lisman Studio reserves the right to discontinue performance of services if payments are not kept current. Any disputes of invoicing must be addressed within 15 days from date of invoice. Otherwise, Lisman Studio will presume invoicing is correct and balance is owed.